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Serviceberichten / Service reports

Recent

The gitlab-server was migrated
[2021-05] The gitlab-server was migrated, this requires a different authentication (AD instead of Beta-LDAP) 1. you may get a correct warning that the ssh-hostkey is changed, please accept

2. Students who are also employee (@uu.nl email) may be unable to find their projects. We are working on a fix.


Adapted procedures IT-facilities during corona
[2020-04-09] Due to the corona crisis, several procedures regarding acquisition and use of IT facilities have been adapted. ICT-Bèta will maintain pages detailing the adjustments and possible limitations. Check every time when you want to acquire or use (new) IT equipment; procedures may have changed and information may have been added.

The pages can be found on the UU intranet, tab ‘Practical matters’, section ‘IT and phone services’, their titles will always start with ‘Corona crisis’.


Change of style
[2020-02-24] Our wiki has upgraded to a recent version of MediaWiki. As a result, our familiar mediawiki-skin needs to be upgraded as well. For now, we will stick to the regular MediaWiki-skin.


2FA added to VPN
[2020-01-30] As of 30 January, you will need 2FA to connect to UU networks through VPN. Read more.


Migration Science personal storage, Homedir
[2019-11-21] Your Science personal storage is migrated to a new location read the FAQ-page on what to do


SURFfilesender
[2018-10-15] There is a safe way to transfer documents containing sensitive data: SURFfilesender. You can transfer files up to 500GB, or up to 2GB when encrypted.


Science Servicedesk → Servicepoint
[2018-01-01] De Science Servicedesk is vanaf nu veranderd in Servicepoint. Voor computerproblemen en andere ICT-gerelateerde zaken, kun je terecht bij het Servicepoint van ICT-Bèta in het Koningsbergergebouw (voorheen Buys Ballotgebouw) en het David de Wiedgebouw.

The Science Servicedesk is now changed to Servicepoint. If you have computer or IT related problems, you can visit the ICT-Bèta Sciencepoint at the Koningsberger building (previously Buys Ballot building) and the David de Wied building.


ITS Manuals online
[2017-01-23]

ITS Manuals

ITS has recently brought many IT related manuals on-line. The ITS manuals site is available to staff and students, and has both an English and a Dutch interface.



Archief / Archive

2018

Bechtle event
[2018-06-21] Op 21 juni ben je van 10.00–16.00 uur van harte welkom op de Bechtle UU Modern Workplace in het Minnaertgebouw. Meer informatie op het UU intranet.


Introducing gemini.science.uu.nl
[2017-10-01] After a long time of service the Linux shell servers students.science.uu.nl and staff.science.uu.nl will be replaced by a new server: gemini.science.uu.nl. Starting on June 19, 2017 the new server "Gemini" is available to all users of the old servers "students" and "staff". The old servers have been shutdown on October 1st, 2017.

Read more >>>


2017

Science Servicedesks
[2016-09-01] Voor computerproblemen en andere ICT-gerelateerde zaken, kun je terecht bij de Science Servicedesk van ICT-Bèta in het Buys Ballotgebouw en het David de Wiedgebouw.

If you have computer or IT related problems, you can visit the ICT-Bèta Science Servicedesk at the Buys Ballot building and the David de Wied building.


Server maintenance on 15/6
[2017-06-14] On Thursday June 15th, emergency maintenance will take place on Faculty of Science servers, causing disruptions between 20.00 and 22.00.

Read more >>>


Update Blackboard on 31/3
[2017-03-20] In the night from Friday 31 March to Saturday 1 April Blackboard will be updated. The system will be unavailable from 10.30 a.m. (22.30) on Friday night up to 8.00 a.m. on Saturday morning.


Password valid until…
[2017-01-30] On 1 February 2017, the UU will introduce a new password policy for your Solis-id. A Solis password will be valid for at most 6 months. More information on the UU intranet.


2016

Update Blackboard 15-16/12
[2016-12-07] During the night from 15 to 16 December, the Blackboard system will be updated. Work will commence on Thursday night, 15 December 2016, at 10.30 pm, and will end on Friday morning, 16 December 2016, at 8 am. The system will not be available to users during that time.


ITS changes print servers
[2016-11-04] ITS will replace their print servers on November 16th, 2016. If you are using only Xerox multifunctional printers, you do not need to do anything. However, all network printers which are using an ITS print queue will be affected. So, if you are using a Hewlett Packard, Zebra, Océ, Brother, or Konica printer, please visit this page for more information on how to update your system.


Update Blackboard 30/9-1/10
[2016-09-26] The Blackboard system will be updated. Work will take place from Friday night, 30 September 2016, starting 10.30 pm, up until the morning of Saturday, 1 October 2016, 10 am. The system will not be available to users during that time.


Server maintenance 17 September
[2016-09-02] On Saturday, 17 September 2016, maintenance of some Science servers is going to take place. Accessing these servers may be impossible or difficult between 6AM and 10PM on that day.


ICT-Bèta outing on June 28
[2016-06-28] Due to the yearly outing, ICT-Bèta will be difficult to reach on Tuesday, 28 June, after 12.30 p.m. In case of IT problems, please contact the Science Servicedesk in the David de Wied building (call 8999) or the IT Servicedesk (call 4500).


Intercon no longer available
[2016-03-10] The Intercon server, which hosted downloadable software, has been deactivated for technical reasons. A new service will be set up in the near future to host software that is not available via ITS. Specialist software that requires licenses will only be provided to the research group ICT contact persons.
Read more


2015

ICT-Bèta on the move on October 16th
[2015-10-12] ICT-Bèta will be moving offices on Friday, October 16th.  The group will be difficult to reach from Thursday, October 15th, up to Monday, October 19th.  You can still visit the Science Servicedesks in the Buys Ballot building and the David de Wied building. You may also contact the the ITS Selfservicedesk or the general phone number 4500. ICT-Bèta will relocate from the 7th floor of the Buys Ballot building to the 4th floor of the Hans Freudenthal building.


Server maintenance May 21st
[2015-05-18] On Thursday May 21st, 2015, between 19.00 and 0.00, maintenance will be performed on all Science servers. Services may be interrupted.


Server maintenance April 9th
[2015-04-07] On Thursday April 9th, 2015, between 19.00 and 24.00, maintenance will be performed on all Science servers. Services may be interrupted.


2014

Ephorus / Blackboard upgrades
[2014-07-03] In verband met een upgrade zal Ephorus niet beschikbaar zijn op zaterdag 19 en zondag 20 juli. Er kunnen dan geen documenten worden ingeleverd.
In verband met de upgrade naar SP14 is Blackboard niet beschikbaar op vrijdag 25 juli (na 17:00 uur) en zaterdag 26 juli. De upgrade behelst onder andere uitbreiding van functionaliteit. Due to an upgrade Ephorus will not be available on Saturday 19 and Sunday 20 July. Document submission will not possible on those days.
Due to the upgrade to SP14, Blackboard will be unavailable on Friday 25 July (from 5 p.m. onwards) and Saturday 26 July. The upgrade will introduce (a.o.) new functionality.


UU-briefsjabloon
[2014-05-08] Er zijn nieuwe briefsjablonen beschikbaar voor gebruik in Word 2010 onder Windows 7. U kunt deze zelf installeren met behulp van de handleiding (PDF).


No network 1-3-2014
[2014-02-06] Op zaterdag 1 maart vinden tussen 7.00 en 16.00 uur in alle Uithof-gebouwen korte netwerkonderbrekingen plaats. Bovendien zal op een aantal locaties gedurende deze periode in het geheel geen netwerk of telefonie beschikbaar zijn.
On Saturday 1 March, there will be short network interruptions in all Uithof buildings between 7 a.m. and 4 p.m. Furthermore, at a number of locations there will be no network or telephone network at all during that time frame.


2013

Blackboard upgrade SP13
[2013-12-11] In verband met een update is Blackboard niet beschikbaar vanaf vrijdag 20 december 17:00 uur. De update zal nauwelijks wijzigingen met zich meebrengen in de ‘look and feel’ van Blackboard maar er zullen wel diverse programmafoutjes (bugs) worden gerepareerd. Vanaf zondag 22 december 14:00 uur kunt u weer gebruik maken van Blackboard.
Starting on Friday 20 December 5 pm, Blackboard will be temporarily unavailable due to an upgrade. On Sunday 22 December 2 pm Blackboard will be updated and available. Not much will be changed in the ‘look and feel’ of Blackboard but several bugs in the software will be fixed.


Blackboard upgrade
[2013-07-04] Met ingang van 29 juli 2013 krijgt Blackboard 9.1 een nieuw uiterlijk en wordt een aantal functionaliteiten uitgebreid. Het systeem zal vanaf 26 juli enige tijd niet beschikbaar zijn.
As of July 29, 2013 Blackboard 9.1 gets a new appearance and a number of functions will be improved and enhanced. The system will be unavailable for some time from July 26.


Solis-wachtwoord/password
[2013-03-22] Om uw Solis-wachtwoord te beheren, of om een nieuw wachtwoord aan te vragen, kunt u nu gebruik maken van de UU zelfservice.

To manage your Solis password, or have a new password sent to you in case you have lost it, you can now use the UU selfservice.


Hardware aanschaffen
[2013-03-13] Neem voor het bestellen van hardware eerst contact op met ICT-Bèta via de IT-Servicedesk. Voor Apple hardware kunt u binnenkort terecht bij iCentre.


2012

Migratie webservers
[2012-09-20] Najaar 2012 zal een aantal webservers van Bètawetenschappen worden gemigreerd van IIS6.0 naar IIS7.5. Dit kan gevolgen hebben voor het beheer van websites.


Migratie naar Blackboard 9.1
[2012-08-16] Per 25 augustus 2012 wordt de nieuwe Blackboard-server, versie 9.1, in gebruik genomen. Dit nieuwe systeem vervangt Blackboard Vista en Blackboard AS.


Office 2010
[2012-06-13] Gedurende 2012 wordt Office 2010 ingevoerd als het standaardpakket voor PC's.

During 2012, Office 2010 will be introduced as the default office application for PCs.


Wijzigingen in de Solis-ugids
[2012-04-10] Er zijn veranderingen op komst in het beheer van de Solis-ugids. Deze veranderingen hebben te maken met de komst van de UU-profielpagina’s, waarover u nog nader geïnformeerd zult worden.


2011

Apparatuur-registratie in CMDB
[2011-10-18] Als u apparatuur aanschaft, verhuist of afvoert, is het van belang om gegevens hierover door te geven aan het ITS-Servicecentrum.


Gastaccounts
[2011-09-29] Het is mogelijk een gastaccount aan te vragen voor medewerkers die voor kortere tijd (hooguit enige weken) als gast in uw onderdeel verblijven.


UU-briefsjablonen voor Word
[2011-09-14] De faculteit Bètawetenschappen biedt briefsjablonen om brieven, memo's of faxen op te maken in de huisstijl van de UU. De sjablonen zijn zowel in het Nederlands als in het Engels beschikbaar, en zijn geschikt voor gebruik in Word 2003 en Word 2007.


Migratie Natuur- en Sterrenkunde
[2011-05-21] Momenteel is er een migratie van het departement Natuur- en Sterrenkunde gaande. Dat heeft gevolgen voor o.a. toegang tot systemen.


Computerleerzalen Bètawetenschappen
[2011-01-11] Vanaf januari 2011 verandert de werkwijze voor het inrichten van de software in de computerleerzalen van Bètawetenschappen.


2010

SVN available
[2010-12-02] The Faculty of Science provides a version control service, using the subversion system, as documented in the subversion book.


Endnote license ended July 2011
[2010-11-25] The UU Endnote license has expired as of July 1st 2010